At BLG Warranty, we pride ourselves on being a trusted name in the automotive industry. With a combined experience of 41 years, including 10 years under my leadership as Roberta Grubb, we specialize in providing comprehensive and efficient warranty administration services. Our primary objective is to deliver inexpensive, accurate, and reliable warranty solutions to dealerships of all sizes.

We understand the challenges faced by dealerships when it comes to warranty management. That's why we offer tailored services to meet your specific needs. You can rely on us to handle various processes, including the submission of warranty repair orders, from our location to the manufacturer, ensuring prompt payment. We provide transparent adjustment sheets for your accounting purposes and can even manage your warranty schedule if required.

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Our expertise extends beyond warranty repair orders. BLG Warranty also assists in securing approvals for ESP (Extended Service Plan), over-the-counter, and powertrain warranty claims. Additionally, we facilitate aftermarket warranty claims. We diligently track work in process claims and provide daily management reports. For outstanding warranties, we can generate up-to-date weekly WIP reports, keeping you informed and in control. Our team can also manage supporting documentation for claims that may not be in the system, ensuring a seamless process.

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We are well-versed in various dealer management systems, including UCS/Reynolds and Reynolds, ADP/CDK, PBS, Dealertrack, Automate, Autosoft, and Arkona. Once provided with access to your DMS, we handle claim submissions to manufacturers efficiently. With extensive experience working with manufacturers such as Ford, Chevrolet, Jeep, Ram, Mitsubishi, Honda, Kia, Lincoln, Dodge, and GMC, we are well-equipped to serve your needs. Should the need arise, we are also open to learning and adapting to new manufacturers.

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At BLG Warranty, we prioritize promptness and efficiency. We process all claims within 24 hours upon receipt, regardless of the form they are submitted in—fax, email, or overnight delivery through a carrier of your choice. We understand the importance of minimizing the time documentation spends away from the dealership, so we return the documents overnight once the claims have been paid. Additionally, we offer fill-in warranty administration services for regular employees who may be absent due to sickness, vacation, maternity leave, and other reasons.

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Choosing BLG Warranty offers multiple advantages to your dealership. Our services are not only cost-effective but also yield substantial savings. We only charge a percentage on claims that the manufacturer pays you, ensuring you pay only for results. By outsourcing warranty administration to us, you eliminate the expenses associated with employee benefits, insurances, and other personnel costs. With our dedicated focus on warranty management, we maximize your revenue by actively pursuing all owed payments from the manufacturer, both big and small. Our attention to detail minimizes the risk of rejected claims, as we meticulously verify all information submitted, saving valuable time compared to juggling multiple roles at a dealership.

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We are committed to excellence in our work, providing exceptional service that meets and exceeds your expectations. Should you require any further information or wish to discuss our services in more detail, I am personally available to speak with you at your convenience.

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Thank you for considering BLG Warranty as your trusted partner in warranty administration.